Cancellation Policy

Order Cancellation

• Customers can cancel their order within 12 hours of placing it directly through WhatsApp by messaging the customer support team.
• Orders can only be canceled before they are shipped. Once the order is dispatched, cancellations will no longer be accepted.

Processing Time

• After a cancellation request is received, it will be processed within 48 hours. The customer will receive a confirmation via WhatsApp once the cancellation is successful.

Refunds for Canceled Orders

• If payment has already been made, refunds will be initiated within 7 to 14 working days after cancellation approval. The refund will be credited through the same payment method used during purchase.